photo of doctor and patience in a clean office

How Can Specialty Cleaning Increase Patient Retention?

It’s no secret that cleanliness is a crucial part of your overall healthcare operations. After all, healthcare providers are responsible for preserving the health and well-being of millions of people on a daily basis – a task not taken lightly.

One of the most important aspects of protecting your patients’ health is by providing them with a clean and safe facility where they can receive the care they need. When patients feel safe, they are more likely to return to your healthcare services.

Today, let’s talk about the importance of keeping your healthcare facility clean. More specifically, let’s explore how diligent and professional cleaning practices can increase patient retention.

Why Is Patient Retention Important?

Patient retention is one of the most important factors when it comes to the success of your healthcare practice. In fact, according to Practice Builders:

“Increasing patient retention by 5 percent can increase profits from 25 percent to 95 percent. Also, the likelihood of converting an existing patient into a loyal patient is 60 percent to 70 percent, while the probability of converting a lead is just 5 percent to 20 percent, at best.”

Even in healthcare, businesses rise and fall based on their ability to bring in repeat customers. You need to earn the trust, respect, and loyalty of your patients right from the jump. Remember, you never get a second chance to make a first impression.

How Can Specialty Cleaning Services Help?

A pleasant appointment experience helps ensure that your patients stay under your care, returning for routine checkups, consultations, and specialty care services. There’s a delicate system of trust that goes into a healthcare provider/patient relationship. 

But how can you trust a healthcare professional that can’t keep their facilities clean? How can patients trust that they’ll be safe under your care when your office isn’t? And this is without even mentioning the strict Occupational Safety and Health Administration (OSHA) mandates that need to be upheld.

To ensure that your facility remains sanitary and safe, it’s essential to bring in professional cleaning services. Professional cleaners, such as the team here at SJ Services, are expertly prepared and trained in the best healthcare facility cleaning practices and industrial-grade equipment.

It takes a skilled hand to keep a facility clean. Luckily, we offer the services you need!

Our Healthcare Cleaning Services

Here at SJ Services, we offer all the cleaning services you need to ensure that your facility remains safe and clean, especially for your patients. These services include:

  • Janitorial Services
  • All-Day Porter Services
  • Covid-19 Disinfecting
  • Window Washing
  • Cleanrooms & Lab Maintenance
  • Window and Power Washing
  • Floor Care

We’ll put together a customized plan that fits the needs of your specific healthcare facility. From cleaning exam rooms to waiting areas and lobbies, our team has the knowledge, equipment, and determination to get the job done. Contact our offices today to receive a free quote.